Terms and Conditions of Use

Effective Date: 30 September 2024

Last Updated: 20 February 2025

Welcome to Edgeley Holiday Park, owned and operated by Superior Holdings and Investments Limited ("Company", "we", "us", "our:). By accessing or using our website https://www.edgeleypark.co.uk/ ("Website"), you agree to be bound by these Terms and Conditions of Use.

Superior Holdings and Investments Limited is registered in the United Kingdom under company number 15453760, with the registered address at Seacliff Holiday Estate Limited, Oak Lane, Minster, Sheerness, Kent, United Kingdom, ME12 3QS.

1. Use of the Website

1.1 By using this Website, you confirm that you are at least 18 years old or have legal parental/guardian consent.

1.2 You agree to use this Website only for lawful purposes, including browsing, making bookings, and obtaining information about our services.

1.3 We reserve the right to modify, suspend, or discontinue any part of the Website at any time without prior notice.

2. Booking and Payment

2.1 Booking Process:

• Bookings for holiday rentals at Edgeley Holiday Park can be made directly through our Website.
• All bookings are subject to availability. A booking is confirmed only after full payment is received.

2.2 Payment Processing:

• Payments are processed securely via our third-party payment processor. We do not store your payment details.
• Accepted payment methods will be displayed at checkout.

2.3 Cancellations and Refunds:

• Cancellations must be made in accordance with our cancellation policy (outlined on the booking page).
• Refunds, if applicable, will be processed based on the cancellation terms at the time of booking.

3. User Accounts

3.1 If you create an account on our Website, you are responsible for maintaining its security and confidentiality.

3.2 We reserve the right to suspend or terminate your account if we suspect any fraudulent activity or breach of these terms.

4. Intellectual Property

4.1 All content on this Website, including text, images, logos, and trademarks, is owned by or licensed to Superior Holdings and Investments Limited.

4.2 You may not copy, reproduce, distribute, or modify any content without our prior written consent.

5. Limitation of Liability

5.1 While we strive to keep the Website up to date and error-free, we do not guarantee the accuracy or completeness of the information provided.

5.2 We are not liable for any loss, damage, or inconvenience caused by reliance on Website content.

5.3 We are not responsible for any third-party links, services, or external websites linked to from our Website.

6. Privacy Policy

6.1 Information We Collect:

• We may collect personal information such as name, contact details, and payment information when you make a booking.
• We collect technical data, such as IP addresses and cookies, to improve Website functionality.

6.2 How We Use Your Information:

• To process bookings and payments.
• To communicate with you regarding your stay.
• For marketing purposes (only if you opt-in).

6.3 Data Protection:

We follow UK GDPR and data protection laws to safeguard your information.

We do not sell or share your personal data with third parties, except as necessary for payment processing and operational purposes.

7. Cookie Policy

7.1 What Are Cookies?

• Cookies are small text files stored on your device to enhance Website functionality.

7.2 Types of Cookies We Use:

• Essential Cookies: Required for website operation.
• Analytical Cookies: Help us track and improve Website performance.
• Marketing Cookies: Used to show relevant ads (only with user consent).

7.3 Managing Cookies:

• You can adjust your cookie preferences via browser settings or through our cookie consent banner.

8. Changes to These Terms

8.1 We may update these terms from time to time. The latest version will always be available on our Website.

8.2 By continuing to use the Website after any updates, you agree to the revised terms.

9. Governing Law

9.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

10. Contact Information

If you have any questions regarding these Terms, please contact us at:

Email: enquiries@edgeleypark.co.uk

Phone: 01483 202129

Registered Address:

Seacliff Holiday Estate Limited

Oak Lane, Minster

Sheerness

Kent

United Kingdom

ME12 3QS